Manor Care Services
As HCR ManorCare continues to flourish, our commitment to quality of care continues to be unrelenting. We strive to provide levels of care across every service line that can serve as benchmarks for the industry. We believe our Report on Quality confirms that we have achieved excellence in a wide variety of services.
In our skilled nursing centers, nearly 90 percent of our rehabilitation patients are discharged home with the majority of the others opting to stay with us for long-term nursing services.
The average length of stay for our post-hospital patients is 34 days, and over 65 percent are discharged in less than 40 days.
More than 90 percent of rehabilitation patients rated their rehabilitation therapy as "Excellent" or "Good."
Because discharged patients are leaving the hospital sooner, they are more likely to be readmitted. HCR ManorCare is working closely with hospital referral sources to help ensure smooth transitions to our centers and to provide quality medical care and rehabilitation.
Our skilled nursing and rehabilitation centers average 18 percent rehospitalization, significantly lower than the national average. Many of our centers achieve rates lower than 10 percent.
Over the past three years, we have invested more than $100 million annually in new construction, renovation and expansion of existing facilities, equipment and information technology.
We continue to fulfill and keep our promises to hospice and home health care patients. Our hospice services integrate holistic principles with palliative disease management, expert pain and symptom control, family education and psychospiritual support for end-of-life care. Meanwhile, our home health care services help patients requiring healing from an illness, hospitalization or surgery the opportunity to recover in comfortable, familiar surroundings.
Our Arden Courts memory care facilities tailor care specific to the unique characteristics of the individual living with dementia and provide approaches that preserve remaining abilities. Approximately 95 percent of the families of residents at Arden Courts rated their overall satisfaction as "Excellent" or "Good."
HCR ManorCare is truly a proven leader in the industry. As America ages and boomers continue to mature, we are uniquely poised to serve their transitioning health care needs with a level of care that continues to improve.